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A customer relationship management system designed to help businesses, particularly in Thailand, efficiently manage their sales, marketing, after-sales, and customer service processes and data. It offers a unique user experience from other systems.
The MOAI-CRM System boasts several compelling features, which can be summarized as follows:
The MOAI-CRM System is not just a program for sales teams. It’s designed to support integrated operations across marketing, sales, after-sales services, and customer services. This allows customer data to be organized on a single system, eliminating data loss and enabling seamless data sharing and insights.
One of its key strengths is its user-friendly design. Even those with no prior CRM experience can learn and use it in a short time. Furthermore, it’s a cloud-based system that’s ready to use right away, with standard functionality already used by over 100 companies.
The MOAI-CRM System focuses on processing and displaying recorded data in easy-to-understand dashboards and reports. This enables executives to gain an overview of the business, analyze sales, evaluate team performance, and plan strategies accurately.
The system is highly flexible, allowing for customization and additional functionality as the organization grows. It also reduces hidden costs that may arise from using multiple software packages, making the MOAI-CRM System investment worthwhile in both the short and long term. Supports a wide variety of specialized and diverse businesses:
The system is designed to support B2B (Business-to-Business), B2B2C (Business-to-Business-to-Customer), and B2C (Business-to-Consumer). Specialized plug-in solutions are also available for use in a variety of industries, including medical equipment, construction equipment, retail, wholesale, finance, and many more.
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The MOAI-CRM system is the most attractive option for organizations seeking to enhance customer management systems, particularly those with expanding sales teams, prioritizing data and systems, and requiring a system that connects all customer data. This system also connects marketing, after-sales, customer service, and executives who need real-time data for decision-making and sharper business strategy planning.
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